Director of Product Development
Samantha Ladavich joined Dakota in 2019 as the Director of Customer Success. In her time at Dakota, Sam has proven to be an instrumental part of Marketplace. She has created a great customer experience for the Marketplace customers, including onboarding, reports training, and 24/7 support.
Sam has also taken on the role of the Director of Product Development, where she is developing new features for Marketplace and Pages while working as the lead on our Salesforce integration.
Prior to Dakota, Sam worked as both a Project Manager as well as a Delivery Lead. Sam graduated from Temple University with a bachelor’s degree in Linguistics. She's also a SugarCRM Certified Administrator, as well as a Salesforce Certified Administrator.